Contact Us
Have any questions, issues, or concerns? We are here to help. a few of our Q&As. If you still have issues or concerns, leave your contact info, and we will get back to you as soon. as possible.
Questions & Answers
How long will it take my order to ship?
Some orders have different shipping times. For example, custom orders such as RoyalT-shirts which are handmade by creators and may need more time to create your order and get it to you as soon as possible. This also applies to bulk/wholesale orders which also may take slightly longer to arrive. However we work hard to get your things out to you at the soonest time possible.
Is it safe to order online?
here at Queen‘s closet it is completely safe we assure you great products and good customer service. Although we may not be able to grant every wish, we shall try our hardest to provide solutions to any issues that may occur along the way.
You’ve sent me the wrong items
We take full responsibility for any mistakes made on our behalf concerning your orders. If you have received incorrect items in your package, please contact us immediately so that the correct items can be sent to you as soon as possible.
How do I refund or exchange?
Due to certain circumstances, Queen‘s closet may not always be able to issue exchanges for certain orders. Bathing suits for example are not eligible for exchange or return. If you receive an incorrect item or have issues with your order/product please contact us concerning resolutions.